Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on this website. We have a page for contacting us below, The types of personal information collected at these page are:

Name
[Post Code]
Email address
Phone number

The Information We DO NOT Collect:

We do not store credit card details nor do we share customer details with any 3rd parties

The Way We Use Information:

We use the information you provide about yourself when you contact us, we only use to complete that service. We do not share this information with outside parties except to the extent necessary to complete that service.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email.. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Refund Policy

Refunds can be requested by emailing refunds@orbitalresponse.co.uk and stating the reasons why one is sought. Following a purchase (as defined here), refunds will be at our sole discretion.

In situations where we deem that a refund is warranted, we reserve the right to deduct such amounts as we view are reasonable to cover the costs of our administration and any other incidental costs incurred.

Such costs could be, but are not limited to, credit card charges on the initial services and refund and costs of correspondence relating to the cancellation costs. In any case, the amount of such a deduction will not be less than £10 plus VAT.

In situations where a refund is requested for a company formation which has been submitted on for incorporation on our system, no refunds will be given in any circumstances whatsoever. Any actions relating to an unwanted company will be the sole responsibility of the purchaser and costs incurred in dissolving, reselling or amending any details relating to such a company will be borne by the purchaser in their entirety.

The use of part of a purchased services will not entitle the buyer to a partial refund of any unused portion. Such services could include, but are not limited to registered offices and nominees.

Amendments to an Order

Where a purchaser request that an amendment be made to their original order, it is at our discretion whether such a change is granted. In situations where we agree to make such an alteration, we reserve the right to treat the amendment as a cancellation and separate purchase and charge fees in line with our refund policy.

We are under no obligation to satisfy a request to amend an order once is has been placed and the purchase of services has occurred.
 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.